Meet Our Staff

Our staff here at Napleton Volkswagen Springfield is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Management Staff

GM Drew  Anna
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417-886-6000
Drew has an 23 year history in the car business and lives by the motto, "Treat people the way you want to be treated". Drew is very hands-on with our clients to ensure they receive an exceptional experience. His passion for cars and people is a real asset for Napleton Autowerks/Missouri. When Drew is not here at the store he loves to spend his spare time with his family. Drew is an avid outdoorsman and has a significant trophy room to show for it. He enjoys watching movies with his favorite being the Easy Rider. Drew also enjoys riding his Harley Davidson Heritage Softail Classic with his Biker Buddies.
GM
Drew Anna
Pre-Owned Manager Justin  Horning
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417-886-6000
Pre-Owned Manager
Justin Horning
Finance Director Bill  Hall
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4178866000
Finance Director
Bill Hall
New Car Manager Duane  Bliss
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417-886-6000
New Car Manager
Duane Bliss
Finance Manager Richard  Broom Jr.
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417-886-6000
Finance Manager
Richard Broom Jr.

Meet Our Sales Staff

Certified Sales Professional Mike Moss
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Certified Sales Professional
Mike Moss
Sales Consultant John
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417-886-6000
Hello Springfield and the surrounding area. My name is J.R. Johnston and I have been in the automotive industry for about 8 years now making dreams come true for hundreds of customers. If you are looking for a car dealer that is easy to deal with, Napleton Autowerks/Missouri is the dealer for you. We take the drama out of the deal. We are a one stop car shopping destination that offers you a great selection, easy financing, and a fantastic service department.
Sales Consultant
John "JR" Johnston
Certified Sales Professional Ron  Jones
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417-886-6000
Certified Sales Professional
Ron Jones
Certified Sales Professional John  Bradley
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417-886-6000
Certified Sales Professional
John Bradley

Meet Our Service Staff

Master Technician Michael  Mattchen
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417-886-6000
Master Technician
Michael Mattchen
Master Technician  Charles  Smith
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417-886-6000
Master Technician
Charles Smith
Vehicle Detail Manager Ralph  Clark
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417-886-6000
Vehicle Detail Manager
Ralph Clark

Meet Our Parts Staff

Parts Manager Jamie  Veitschegger
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417-886-6000
Parts Manager
Jamie Veitschegger
Parts Specialist Justin  Brown
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4174-886-6000
Parts Specialist
Justin Brown

Meet Our Business Office Staff

Office Manager Elaine  Aller
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417-886-6000
Office Manager
Elaine Aller
Accounting Rebecca  Pigg
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417-886-6000
Accounting
Rebecca Pigg

Meet Our Dealer Principal Staff

Dealer Principal Paul  R. Napleton
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417-886-6000
Dealer Principal
Paul R. Napleton

Our Location

Napleton Volkswagen Springfield
3508 E Division St
Springfield, MO 65802

Sales: 417-501-2721
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YOU CAN TRUST THIS DEALERSHIP!!! We recently purchased a used 2017 Nissan Pathfinder from this dealership. Within 24 hours, the check engine light came on and we found out the Catalytic Converter needed to be replaced. The dealership had us bring the vehicle back and gave us a loaner vehicle to use...

- Katie Rostam

Cannot say enough good things about our experience here. Both our sales agent, Torry, and our lender agent, Ethan, were so helpful and friendly. They made the process of leasing a new vehicle so easy. We never felt any pressure but got so much help in being able to get what we wanted and stay in...

My fiancé and I cannot say enough good things about John Bradley and this dealership! The process was EXTREMELY quick and easy from start to finish.. from the thorough listing post/pictures, to looking at the car & test driving, to purchase. All in all we were at the dealership for about an hour....

Best experience ever. Josh Butts was the best salesman. And everything was top notch. Fast and reliable

- Annabelle Stark

Because Steven is the best service representative that u have there he keeps you informed about everything he is absolutely the best

- Carla Driggers

josh butts makes such a good and smooth experience and bill is also really cool!!

- kelcy stark

I was incredibly impressed with the service at Napleton! I had been searching for a new car for nearly two months before I found one here. After visiting countless dealerships, Josh Butts was honestly one of the kindest salesmen I worked with throughout this process. His personal anecdotes about...

- Michelle Lewis

Steven Johnson was very professional and provided outstanding service. He fixed my headlight on the spot without going through hassle of waiting days or weeks for an appointment. Also refilled my windshield spray and checked my oil.

- Dylan Jacobs-cooper

Best customer service from sales to the service department! Ron in the sales department is delightful to work with. Conrad and Steven in the service department are top notch! Would definitely recommend Napleton

- Julie Decarlis

Their service has been great since I have been going to them. Quick to answer the phone, very polite and helpful. Shawn and Conrad are always very helpful and take great care of me. Mr. Drew the courtesy driver is so sweet and personable. The receptionist is kind and always offers a snack or cold...

- Daina P

Ron is the best salesperson I have ever had!!! I have purchased multiple vehicles at different dealerships throughout the area and hands-down most excellent car buying experience. Very professional, no non-sense, no pressure, easy process. Highly recommend. Ask for Ron, you won’t be disappointed.

- Madalyn Scanio

Steven demonstrated great customer service and got us in and out very quickly! Everyone is friendly and the waiting area is very accommodating and comfortable. We live two hours away from the closest VW dealership and everyone has been very understanding of that so far!

- Julia McElvain

I just moved to the Oklahoma/Missouri border for my new job. I'm from NJ (NYC right across the river from me). I cannot afford the high taxes and overpopulated situation in my state any longer. I have had a wonderful experience with 3 previous Volkswagen cars in NJ, Joe Heidt Motors in Ramsey NJ...

- Jean Griffith

Conrad and the service team were great! Had some maintenance done on my VW and they were extremely hospitable. The waiting area was very nice and clean, plenty of snacks and entertainment to keep you occupied as often the wait on car maintenance is long. It never felt like a long time in all 3...

- Derik Frederiksen JR
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