Parts Department

“ ” YOU CAN TRUST THIS DEALERSHIP!!! We recently purchased a used 2017 Nissan Pathfinder from this dealership. Within 24 hours, the check engine light came on and we found out the Catalytic Converter needed to be replaced. The dealership had us bring the vehicle back and gave us a loaner vehicle to use...

“ ” Cannot say enough good things about our experience here. Both our sales agent, Torry, and our lender agent, Ethan, were so helpful and friendly. They made the process of leasing a new vehicle so easy. We never felt any pressure but got so much help in being able to get what we wanted and stay in...

“ ” My fiancé and I cannot say enough good things about John Bradley and this dealership! The process was EXTREMELY quick and easy from start to finish.. from the thorough listing post/pictures, to looking at the car & test driving, to purchase. All in all we were at the dealership for about an hour....

“ ” Best experience ever. Josh Butts was the best salesman. And everything was top notch. Fast and reliable

“ ” Because Steven is the best service representative that u have there he keeps you informed about everything he is absolutely the best

“ ” josh butts makes such a good and smooth experience and bill is also really cool!!

“ ” I was incredibly impressed with the service at Napleton! I had been searching for a new car for nearly two months before I found one here. After visiting countless dealerships, Josh Butts was honestly one of the kindest salesmen I worked with throughout this process. His personal anecdotes about...

“ ” Steven Johnson was very professional and provided outstanding service. He fixed my headlight on the spot without going through hassle of waiting days or weeks for an appointment. Also refilled my windshield spray and checked my oil.

“ ” Best customer service from sales to the service department! Ron in the sales department is delightful to work with. Conrad and Steven in the service department are top notch! Would definitely recommend Napleton

“ ” Their service has been great since I have been going to them. Quick to answer the phone, very polite and helpful. Shawn and Conrad are always very helpful and take great care of me. Mr. Drew the courtesy driver is so sweet and personable. The receptionist is kind and always offers a snack or cold...

“ ” Ron is the best salesperson I have ever had!!! I have purchased multiple vehicles at different dealerships throughout the area and hands-down most excellent car buying experience. Very professional, no non-sense, no pressure, easy process. Highly recommend. Ask for Ron, you won’t be disappointed.

“ ” Steven demonstrated great customer service and got us in and out very quickly! Everyone is friendly and the waiting area is very accommodating and comfortable. We live two hours away from the closest VW dealership and everyone has been very understanding of that so far!

“ ” I just moved to the Oklahoma/Missouri border for my new job. I'm from NJ (NYC right across the river from me). I cannot afford the high taxes and overpopulated situation in my state any longer. I have had a wonderful experience with 3 previous Volkswagen cars in NJ, Joe Heidt Motors in Ramsey NJ...

“ ” Conrad and the service team were great! Had some maintenance done on my VW and they were extremely hospitable. The waiting area was very nice and clean, plenty of snacks and entertainment to keep you occupied as often the wait on car maintenance is long. It never felt like a long time in all 3...